The shop is open. The vans are usually out.

Burst pipes and a line that is frozen solid use the same number after those hours: (508) 555-0198. A slow drip waits until the next morning. Say which it is when you call, so Tom does not drive across the city for a washer in a faucet.

Where the vans go

Worcester first. Then Auburn, Shrewsbury, Grafton, Millbury, and Leicester. If you are past that, say the town on the phone. He will tell you if the drive is in the day or not at all.

86 Grafton Street, Worcester, MA 01604. Call before you come. Nobody waits at the door. Leave the street and the symptom.